Responsible Gaming
Gaming Should Be Entertainment
At Kingdom Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
If you find yourself gambling more than you intended, spending more money than you can afford to lose, or gambling to escape problems, please seek help immediately. Support is available.
Age Verification
Kingdom Casino is strictly for adults only. You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to access and use our services.
If you are under the legal gambling age, please do not attempt to register or gamble. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Are you experiencing any of the following? This checklist may help you identify problem gambling behaviour:
- Gambling with money you cannot afford to lose
- Spending increasing amounts of time and money on gambling
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, family, or other important responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Borrowing money or going into debt to gamble
- Using gambling as an escape from problems, stress, or negative emotions
- Experiencing relationship conflicts related to gambling
- Repeatedly trying and failing to cut down or stop gambling
If you recognise any of these warning signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Features
Kingdom Casino provides a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Cap the maximum amount you're willing to lose over a set period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Kingdom Casino and other participating operators
- Account Closure: Request to have your account permanently closed at any time
For more information on how to activate these tools, please contact our customer support team or visit your account settings.
Support Organisations & Resources
If you're struggling with problem gambling, please know that help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF): www.pgf.nz | Helpline: 0800 664 262
- Gambling Helpline: www.gambling.org.nz | Phone: 0800 654 655
International Resources
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
These organisations provide counselling, support groups, and evidence-based treatment for problem gambling at no cost.
If You Need Help
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support. Problem gambling is treatable, and recovery is possible.
Contact a support organisation immediately:
- Call the Problem Gambling Foundation Helpline: 0800 664 262 (NZ)
- Call Gambling Helpline: 0800 654 655 (NZ)
- Visit one of the international resources listed above
If you're in crisis, please contact your local emergency services or a mental health crisis line in your area.
This Responsible Gaming information is provided for educational purposes. By using Kingdom Casino, you acknowledge your responsibility to gamble within your means and to seek help if you develop problem gambling behaviours. For the most current support resources, please visit the official websites listed above.